Legal overview background

Legal information — Dealwinnerpoint (Australia)

This page summarises our legal terms, policies and complaint procedures relevant to our Australian clients and visitors. It complements our Privacy Policy and other consumer protections under Australian law.

Report an issueCopyright & IP
Legal documents

Australian legal framework

We operate in accordance with Australian laws including the Australian Consumer Law (ACL). Our services, representations and remedies comply with statutory guarantees, consumer rights and obligations under the Competition and Consumer Act 2010.

  • Consumer guarantees for services and digital products
  • Refunds, repairs and remedies consistent with the ACL
  • Local jurisdiction: New South Wales, Australia
Australian law

Privacy & data handling

Our Privacy Policy (see Privacy page) explains how we collect, use and disclose personal information. For Australian residents, we respect the Privacy Act 1988 and APPs (Australian Privacy Principles) where applicable.

Key points:

  • We collect only necessary data to provide services and support.
  • Data is stored securely and retained per contractual and legal requirements.
  • Requests for access, correction or deletion can be made via our complaints channel below.
Privacy and security
Accessibility officer
Accessibility officer
Responsible for WCAG and inclusive design

Accessibility statement

Dealwinnerpoint aims to make our website and deliverables accessible to as many people as possible, following WCAG 2.1 AA guidance and Australian accessibility best practices. If you encounter barriers, please contact us and we'll work to resolve them.

  • Regular accessibility reviews during design and development
  • Testing with assistive technologies and real users where possible
  • Remediation timelines provided on request

Copyright, trademarks & IP

All content created by Dealwinnerpoint is protected by copyright unless otherwise stated. Clients are granted usage rights per their contract. Third-party materials are used with permission or under licence.

To report suspected infringement, send a written notice including your contact details, description of the copyrighted work, and URL/location of the infringing material to Dealwinnerpoint. We will assess and respond promptly.

We follow a fair process when addressing take-down requests and will consider counter-notices in accordance with applicable Australian law and platform terms.
Intellectual property

Complaints, disputes & statutory notices

If you have a complaint regarding our services, billing, privacy or accessibility, please use the form to submit details. We aim to acknowledge complaints within 5 business days and resolve them promptly. For unresolved consumer disputes, you may contact the Australian Competition and Consumer Commission (ACCC) or your state consumer protection agency.

  • Internal escalation and review process
  • Mediation and external dispute resolution routes if needed
  • Applicable jurisdiction: NSW courts and tribunals

Submit a legal complaint

By submitting you consent to Dealwinnerpoint handling your request per our Privacy Policy.

Frequently asked legal questions

Do you provide refunds?

Refunds are assessed per contract terms and ACL consumer guarantees. Contact us with full details.

Who owns the design files?

Ownership and licence rights are governed by the contract. Typically clients receive usage rights; source files transfer when agreed.

How do you handle privacy requests?

Requests for access, correction or deletion may be submitted via the complaints form or by email to Dealwinnerpoint@gmail.com.